①Please submit a cancelation form at least one month before you would like to move out. At that time, we will set an inspection date and time.
*An inspection is mandatory for all tenants.
②On the date you move out, Sakura staff will visit your room to check if there is no damaged or stained place in your room.
③If everything is fine, the inspection is over. Before you leave your room, please return a key to us.
When I cancel a room, is it necessary to pay cancelation cost?
The payment of the cancelation cost does not have a necessary mat if you can submit a cancellation of a contract letter of advice at least one month before a withdrawal hope month. (the cancelation cost is rent for one month)
Can I cancel within the contract period?
You can cancel before your contract expires, but you have to inform us and submit a cancelation form at least one month before you would like to move out.
*Please note that since our minimum contract term is 3 months, you are not possible to cancel your contract within 3 months.
Do I have to pay a cancelation charge if I would like to move out in the middle of my contract term?
As long as you submit a cancelation form one month before your move-out month, you don't need to pay a cancelation charge. (The cancelation fee will be one month rent and other charges.)
Would it be possible to change move-out date?
It is possible to change the date earlier but we cannot push the date after the original date. We apologize for this inconvenience.